Mammy Nest Global Ltd
Last updated: 27/01/2026.

At Mammy Nest Global Ltd, we value transparency, trust, and integrity in all our services and transactions. This Refund and Returns Policy explains how refunds, cancellations, and returns are handled across our programs, services, and online store.

By making a purchase or registering for any of our offerings, you agree to the terms outlined below.

1. General Policy

All payments made to Mammy Nest Global Ltd for programs, events, services, and products are considered confirmation of commitment. We encourage customers to carefully review all details before making any payment.

Refunds are handled fairly, but also with consideration for the nature of our services and digital offerings.

2. Digital Products (E-Store)

Due to the nature of digital content (eBooks, downloadable guides, templates, online resources, recordings, etc.):

All digital product sales are final and non-refundable once access or download has been granted.

This protects the integrity of our intellectual property.

3. Physical Products (If applicable in the E-Store)

If we sell physical products through the Mammy Nest e-store:

  • Items must be returned within 7 days of delivery

  • Items must be unused, in original condition, and in original packaging

  • Customer is responsible for return delivery costs (unless the error was ours)

Once the returned item is inspected and approved, a refund will be processed within 5–10 business days.

4. Events, Programs & Workshops

For paid events, trainings, workshops, conferences, retreats, or mentorship programs:

  • Cancellations made 72 hours or more before the event may qualify for a partial refund or credit (depending on the program).

  • Cancellations made less than 72 hours before the event are not refundable, but may be transferable to another session (where applicable).

  • No-shows are not eligible for refunds.

Each program may also have its own specific refund terms, which will be clearly communicated before registration.

5. Service-Based Offerings

For services such as consultations, coaching sessions, professional support, or customized offerings:

  • Payments for booked sessions are non-refundable once the service has been delivered.

  • Rescheduling may be allowed with at least 24 hours notice (subject to availability).

6. Incorrect Orders

If you mistakenly purchase the wrong product or input incorrect information (e.g., wrong email for digital delivery), kindly contact us within 24 hours. While refunds are not guaranteed, we may offer support or corrections where possible.

7. How to Request a Refund or Support

All refund or return requests should be sent to:

📧 Email: support@mammynest.com
📞 Phone: 08061513868, 09077091360

Please include:

  • Full name

  • Email used for purchase

  • Proof of payment

  • Reason for request

Each request will be reviewed fairly and responded to within 3–5 business days.

8. Policy Updates

Mammy Nest Global Ltd reserves the right to update this policy at any time. Any changes will be reflected on this page.